Terms of service

Last updated: 27 August 2026

1. Who you are contracting with

Berlin Flat Finder (berlinflats.net) is operated by Bloom Computing Ltd (company number 16578589), registered in England & Wales at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ (“we”, “us”). By creating an account you agree to these terms. If you do not agree, do not create one. Contact: hello@henrystanley.com.

2. What the service is

We collect sublet and room offers published publicly in Berlin Telegram groups and on public listing websites, structure them (price, area, dates, type), and show them to you filtered and ranked by preferences you set. That is the whole service.

We are not an agent, broker, landlord or intermediary. We do not verify listings, vet the people who post them, hold deposits, or take part in any arrangement you make. You contact posters yourself and any agreement you reach is between you and them. Treat every listing with the caution you would apply to any classified ad, and never send money for a place you have not seen.

3. Your account

You must be at least 18. We sign you in by emailing a single-use link, so anyone with access to your inbox can access your account. Keep it secure and tell us if it is compromised. One account per person. Accounts are not transferable.

4. Price and payment

• Paid access is sold as a pass: a fixed number of days, paid for once. A one-month pass is 30 days and costs €15; two months is 60 days at €25; three months is 90 days at €30.
• Nothing renews and no card is stored. There is no subscription to cancel. When a pass runs out your account returns to the free tier automatically.
• A free tier is available with no payment details. It shows every listing we hold, matched against your filters. A listing opens up in full (the post, the photos and the poster’s contact details) once it is more than 48 hours old. Until then only its neighbourhood, price, dates and type are shown. The AI scoring is not included. A pass buys immediate access and the scoring.
• Buying a pass while one is still running adds its days to the time you have left. Nothing is replaced or lost.
• Payments are processed by Stripe. We never see or store your card details.
• We may change the price of future passes at any time. A pass you have already bought is unaffected. You have paid for those days at the price you were shown.

5. Refunds and ending your access

There is nothing to cancel. A pass simply ends. If you want to stop using the service before then, you can delete your account at any time from your settings, which erases your data as described in the privacy policy and does not refund the remaining days.

If we have got something badly wrong, ask for a refund. We would rather refund you than argue.

6. Right of withdrawal

As a consumer in the UK or EU you have 14 days to withdraw from a distance contract for digital services. Access here begins immediately, and at checkout you expressly ask us to start straight away and acknowledge what that means.

If you withdraw within those 14 days you are entitled to a refund for the days you have not used, in proportion to the pass you bought. Email us and we will process it. This does not affect your other statutory rights.

7. What you may and may not do

• The service is for your own personal flat search.
• Do not scrape, bulk-export, republish, resell or redistribute the listings, and do not access the site with automated tools.
• Contact details in a listing may be used to enquire about that listing and nothing else. No marketing, no bulk messaging, no adding people to lists.
• Do not share your account, and do not try to access other users' data.

We may suspend or close an account that breaks these rules, and will refund the unused part of the current period unless the breach was deliberate.

8. Availability

We aim to keep the site up and the listings flowing, but we do not promise either. Groups go private, Telegram changes, listing sites redesign themselves or block us, servers fail. There is no uptime guarantee, no promise about how many listings will appear in any given week, and no promise that you will find a flat.

9. Liability

The listings are third-party content. We are not liable for their accuracy, for anything a poster does or fails to do, or for a place turning out to be a fraud. To the extent the law allows, our total liability to you is limited to the fees you paid us in the 12 months before the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot legally be limited, including your non-excludable rights as a consumer.

10. Changes to these terms

We may update these terms. If a change materially affects you we will email you at least 30 days beforehand, and continuing to use the service after it takes effect means you accept it. Otherwise the current version is the one on this page.

11. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer resident elsewhere in the UK or the EU, you keep the protection of the mandatory consumer law of the country you live in, and may bring proceedings there.